Leading IT Services For Medical Practices
Managed IT Services
Managed IT Services are the day-to-day proactive IT activities that ensure your computer systems are up-to-date, secure, productive, consistent and highly available to the benefit of your business.
24X7 Monitoring & Support
24×7 IT Support to provide you with peace of mind and confidence.
Solution Design
DMS provides professional consulting services that answer the many IT questions so you can be confident that you are making the best IT choices.
Hardware & software sales
We proudly supply the market with leading brand IT and communications products to meet any need, including servers, PCs, peripheral devices, networking and telecommunications equipment, firewalls and security appliances and much more.
Managed IT Security/Cyber Security
We will proactively protect your medical practice from malware, brute force attacks, ransomware and cyber risk. We take the headache out of network and internet security by providing the best products available for today’s market. Be confident that your IT can stand up to today’s cyber threats.
Medical Practice Accreditation
Our managed services provide clients with complete IT documentation that exceeds RACGP, AGPAL and GPA accreditation standards, therefore taking that pressure away from practice management.
Hosting & Cloud Solutions
DMS offers clients hosted and cloud based solutions
Data Backup & Protection
Be confident that what is important for your business is safe with DMS protecting and managing your data.
Disaster Recovery
We design your system with a failsafe approach and use industry-leading technologies to keep your network safe and resilient. If failures should occur, we will restore your operating environment rapidly and minimise costly down-time, resulting in a hiccup, not a disaster.
Why Choose DMS IT?
- Calls to the DMS helpdesk are answered literally within seconds, most issues are resolved within minutes
- Guaranteed Level 2 or Level 3 technicians with extensive experience and expertise in Australian medical software problem resolution. This means your IT issue will get resolved fast and not just documented by a Level 1 technician and then escalated to a queue for a higher level technician response, thus reducing IT downtime and therefore saving your clinic money.
- Extensive experience and expertise in Australian medical software eco systems
- 81% of helpdesk calls resolved on the initial call
- 87% of all calls to helpdesk resolved in the same day
- Managed Cyber Security expertise – Security first approach with Cyber Security qualified staff
- Pro-active Managed IT that is fully customised for Australian medical clinics, with High Attention to detail
- DMS Private Cloud Hosted Infrastructure as a Service (IaaS) located in Melbourne and Sydney Australia at leading Tier 4 data centres with latest high performance, and high capacity Host servers
Our Business Partners
DMS has built strong working relationships with leading brands and companies including:
